Press Releases

Technology Alliance Partner Program Expands to Meet Growing Market Demand for Interoperability with Cherwell Software

August 07, 2019 — Cherwell announced that it has made changes to its Technology Alliance Partner (TAP) program to better enable interoperability for common customers and meet the growing demand for technology integrations to the service desk and across the enterprise.

Going from Information Age to Integration Age

July 15, 2019 — Cherwell released the results of a new study, “The Power of Process Integration in the Information Age,” revealing that even large companies are not yet realizing the potential of digital transformation. In a survey of more than 1,000 U.S. information workers, including 500 managers and executives, only about one-quarter (27%) indicate that their day-to-day processes are “highly integrated.” In other words, manual processes and lack of cross-functionality still abound in today’s workplace. However, those who report high levels of integration also report the highest levels of productivity, engagement, and satisfaction.

Cherwell Launches New IT Service Management Offering on AWS Marketplace

July 11, 2019 — Cherwell announced that the company’s Information Technology Service Management (ITSM) solution is now available on Amazon Web Services (AWS) Marketplace. The availability of the Cherwell® ITSM Software-as-a-Service (SaaS) solution on AWS, with AWS Managed Services, provides a convenient and familiar procurement process, managed hosting, and deployment process for customers looking to improve workflows for IT and across their organization.

Computer downtime trumps shortage of parking spaces as the biggest workplace irritant according to new survey

June 13, 2019 — Employees at British businesses rate computer downtime as the most significant irritant at their current workplace (41 percent) when asked to pick their top three, ahead of forgotten passwords (23 percent), the absence of parking spaces (22 percent) or stolen meeting rooms (15 percent.)

Pink Elephant EMEA and Cherwell Software Team to Bring IT Service Management Expertise to EMEA Region

June 05, 2019 — Cherwell Software, LLC, (‘Cherwell’) a global leader in service management, and Pink Elephant EMEA, the international business innovator and Information Technology (IT) consultancy firm based in the Netherlands, South Africa, and the UK, announced a collaboration to help business IT organizations implement business transformation.

Uni-TI Consulting Group and Cherwell Join to Offer Low-code IT Service Management Solution to Transform Work Flows to Quebec Businesses

June 03, 2019 — Uni-TI Consulting Group, Information Technology (IT) Service Management (ITSM) consultants and integrators and Cherwell Software, LLC, (‘Cherwell’) a global leader in service management, announced a partnership to bring Quebec customers new opportunities for implementing and improving ITSM practices and business transformational goals.

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Fast-Growing Colorado Software Company Expands Education Partnership to Diversify the Tech Workforce

May 16, 2019 — Cherwell announced today that it is expanding its partnership with, a nonprofit increasing diversity in tech by transforming college computer science education for underrepresented minorities and underserved populations. Through the social impact partnership, Cherwell will support’s mission through philanthropy, employee giving, and providing internships to graduates of the undergraduate computer science courses.

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Cherwell invests in Scotland to expand research and development in Dundee

May 08, 2019 — Cherwell Software, LLC, (“Cherwell”) a global leader in service management, today announced that 40 new jobs will be created at their facility in Dundee, following a £3.1million research and development (R&D) grant from Scottish Enterprise.

The Denver Post Names Cherwell a Winner of The Colorado Top Workplaces 2019 Award

May 06, 2019 — Cherwell has been awarded a Top Workplaces 2019 honor by The Denver Post. The list is based solely on employee feedback gathered through a third-party survey administered by research partner Energage, LLC, a leading provider of technology-based employee engagement tools. The anonymous survey measures several aspects of workplace culture including alignment, execution, and connection, just to name a few.

Cherwell to Deliver Integrated Cloud Management Services with New Application Available via Amazon Web Services Quick Start

May 06, 2019 — Cherwell announced that its Information Technology Service Management (ITSM) solution Cherwell® Service Management is now available on Amazon Web Services (AWS) to deliver unified services and management for hybrid cloud environments. Today’s announcement is the first step in a broader collaboration between the companies to bring more efficient management of cloud environments to their shared customers’ service management environments, and, in several months, to expand access to Cherwell’s leading ITSM solution on AWS Marketplace.

Media Contacts


Schwartz PR for Cherwell



Eclat for Cherwell

+44 (0) 1276 4860000


Keith Little

(703) 598-0980

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