"With Cherwell, we are ahead of the curve"
The IT department of Aberdeenshire Council, a governing body in northeast Scotland, supports 50,000 people, as well as the many residents who use the council's website. With its previous ITSM solution, the council struggled to meet these users' needs. Cherwell Service Management helped the Aberdeenshire Council modernize in a budget-friendly way, align with strategic business goals, and provide services that match users' expectations. In addition, highly customizable dashboards allow the support team to easily run reports and manage their workload.
You might also be interested in
Santa Clara County
The County of Santa Clara utilizes Cherwell Service Management and SaaS hosting to make work flow for over 9,000 employees and even more residents in the local county. As a brand new Cherwell customer, SCC is excited to continue their journey with Cherwell.
CUNA Mutual Group helps credit unions and their members achieve financial success. Cherwell Software helped CUNA Mutual solve their maintenance overhead and upgrades. They were able to take a step back from their legacy system and move to Cherwell to reevaluate systems and simplify their platforms to be cleaner and more effective.
Sascha Wind talks about Heidelberg Cement's greatest challenge and how they use Cherwell to help pave the way for their 950 IT employees to improve efficiencies through automated processes.