Alt Vision Pty Ltd
Alt Vision Pty Ltd specializes in the delivery of Cherwell Enterprise Service Management Solutions and have been doing so since 2013. We are experienced in delivering IT and non-IT Service Management systems spanning many industry sectors, including Government, Mining, Petroleum, Industrial, Banking, Outsourcing and Commercial sectors. Our Certified Cherwell Consultants provide either total end-to-end solutions or can partner with the client project team to deliver a Service Management System that is truly aligned to your business requirements. Our Cherwell Services include: Provision of Cherwell, Licensing, Requirements Assessment, Design Workshops, Certified Product Training, Installation & Configuration, Customization & Adaptation, Ongoing Support and Advise, Cherwell Upgrades and System Audits. Our experience in delivering IT/ITIL and non-IT Service Management systems spans many industry sectors, including Government, Mining, Petroleum, Industrial, Banking, Outsourcing and Commercial sectors. Examples of Installations for both IT and non-IT clients: IT/ITIL Based Incident, Service Request, Problem and Change management with associated SLM and CMDB configuration, Customization and Adaptation of both internal and External Customer Portals, HR Service Management Request System, Project Portfolio Management Systems, Facilities Management Service Request and Spare Parts Management Systems, Multi-view Service Catalogs - Providing views and terminology for both the Customer and the Internal Processing Department, Public Housing Management System including Rental Management and Maintenance, Retail Store Management and product Repair Center Management, Partitioned IT Outsourcing Systems allowing a single Cherwell Implementation to service an Outsources multiple clients. Connect with Alt Vision Pty Ltd.