StrataCom is an IT Service Management (ITSM) consulting company specializing in Cherwell Software, HPE Service Manager, and BMC Remedy. StrataCom has provided ITSM professional services and business process consulting for a long list of Fortune 1000 clients since 1997. Our ability to seamlessly put even the most complex technology vision into motion has allowed for our continued success. Trust StrataCom to tackle your ITSM challenges so you can focus on your core business. StrataCom employs a full-time staff of consultants specializing in IT Service Management. We are not generalists, but specialists in the software we work with. Our team has combed the country for the very best consultants who hold both ITIL and tool specific certifications. Services include: Implementation, Customization/Enhancements, Upgrade, Project Management, Integrations, Roadmap Planning, ITIL Process Consulting, Reporting and Metrics, Managed Services, staff augmentation, mApp implementation and configuration, training, and enhanced support.