Course Schedule

Note: This schedule also includes our self-paced courses. Our Instructor-led classes are offered on a rotating basis. Cherwell reserves the right to cancel any class 14 days prior to the start of the training. In such instances, our liability is limited to the full refund of the course registration fee.

Administration Foundations

Our Administration Foundations course is offered in a hybrid classroom, where you have the option to join us at our Cherwell facility or connect virtually. Course delivery choice may be limited based on availability.

North America/Colorado Springs

March 4 -8, 2019

March 25 - 29, 2019

April 15 - 19, 2019


EMEA/Swindon, Wiltshire

March 18 - 22, 2019


Click here for a full course description or to register for classes.

Live Virtual Classrooms

Our instructor-led virtual classrooms are offered on a rotating basis. Click a course below to view its full description, or to register for the class.


North America - Mountain Time

Designing Adaptive Forms and Dashboards - February 26, 2019

Intermediate Report Writer - February 28, 2019

Introduction to Creating Dashboards - March 5, 2019

Expressions: The Logic Function of Cherwell Service Management - March 7, 2019

Implementing Approvals - March 12, 2019

Designing One-Steps and Automation Processes - March 14, 2019

Designing a CSI Solution for Cherwell Development - April 2, 2019

Integrating with the REST API - April 4, 2019

Getting Started with the Cherwell Service Management Report Writer - April 23, 2019

Intermediate Report Writer - April 25, 2019


EMEA - Greenwich Mean Time

Expressions: The Logic Function of CSM - March 26, 2019

Configuring the Email and Event Monitor - March 28, 2019

Self-Paced Courses

Cherwell Service Management
Accelerating Your Implementation

Administration Foundations

Getting Started with the Cherwell Service Management Report Writer

Introduction to Creating Dashboards


Cherwell Asset Management

Getting Started with Cherwell Asset Management

Moving Forward with Cherwell Asset Management 14.0

Getting the Most from Cherwell Asset Management 14.0